Refund Policy

General Policy

We want you to be satisfied with your purchase. Please read our refund rules carefully:


Accessories

Accessories can be returned within 30 days of delivery.

Items must be unused, undamaged, and in original packaging.

A 25% restocking fee may apply.

Customer is responsible for return shipping unless the return is due to our error.


Custom Products & Upgrades

Custom-made products and upgrades (e.g., vinyl wraps, storage modules) are final sale and non-refundable.


Preorders & Deposits

Preorders may be refundable or non-refundable depending on the product category.

Details are provided at checkout.


Refund Process

To request a refund, contact: support@cyber-campers.com.

We will confirm receipt and inspection of the item.

Approved refunds are processed to your original payment method.

Processing time depends on your bank or payment provider.